Human Resource Development Essay Example for Free

Human Resource Development Essay In both definitions we see that learning was in some form mentioned as being part of human resource development, and from further understanding of HRD we see that learning is important in all aspects of HRD efforts. According to the text Human Resource Management by Jon M. Werner and Randy L. DeSimone they defined learning a relatively permanent change in behavior, cognition, or affect that occurs as a result of one’s interaction with the environment. There are three basic principles of learning contiguity, the law of effect and practice. Practice is stated to be repeating the event with the hope that it will increase the strength of what is being taught. For example in any sporting area practice is needed to strengthen the players and so to in the business environment. In understanding how practice works in order to maximize learning we look at the primary area of the training design under the categories of conditions of practice and retention of what is learned. There are at least six issues that relate to practice and learning they are; active practice, massed versus spaced practice sessions, whole versus part learning, overlearning ,knowledge of result and task sequences. From the six issues the three that I would considers using are; Active practice proposes that the individual who is being taught should be given the opportunity to repeatedly perform the task or use the knowledge being learned. For example surgeons, rescue squad, pilots, just to name a few should be given avenues to practice hat they learned. Same goes for training the mechanics to install the automobile air-conditioners using the new installation procedures, if the mechanics are allowed to practice the theory that was taught it would leave room for better understanding of what is required of them and result in better outcomes on the jobs confirming , that the new procedures was learnt. Massed versus spaced practice involve whether the training should be conducted in one session or divided into segments separated by a period of time. Studies have shown that spaced practice sessions lead to better performance and longer retention but are more effect for difficult and complex tasks, however the task at hand isn’t difficult and can be taught in one session. Overlearning is practice beyond the point at which the material or task is mastered. This is another condition in which the trainers can implement when training the mechanics to install the air conditioners using the new procedures, giving the mechanics enough opportunities to keep practicing the task will soon become simple The goal goes beyond the trainee learning the task or material but also retaining it. There are three additional issues that influence retention; these are the meaningfulness of the material, the degree of original learning and interference. The more meaningful and factual the information is the easier it is learned and remembered and since the new procedure is important for the installation of the air conditioners the mechanics would seek more interest and retain the information effectively , as they would see it fit to keep their jobs and acquire more customers. Secondly for the mechanics to continually retain the information being learned there should be little or no interference or it should be taken into consideration when training. This meaning that sometimes the knowledge of the old procedure might affect the way the mechanics learn the new procedure also if new steps are added while installing the air conditioner in a different vehicle it can cause confusion in the learning process. The case of the new Employee Assistant Programme Act, since it is an act where information may be presented in a document and the managers can always refer to it when needed, I would suggest using the conditions of active practice. This being the Employees Assistance Programme Act would be something that they would have to implement everyday so it would certainly give the managers the opportunity to perform the task and use the knowledge being used. Also because there is no real step by step process of implementing the act then the conditions of a massed practice session can be put in place, for example a meeting can be held where all managers are taught and given an explanation of the act and why it is necessary, as well as the document of the act where they can refer to when needed. By giving an explanation and ensure the managers what is the purpose and the reason for the Employee Assistant Programme Act , it leaves room for better retention since they are aware of the meaningfulness of they are being taught. Also distinguishing the difference from similar acts can reduce the interference of confusion and misunderstands. In conclusion if the these conditions and retentions are used in the training design both the employees and the managers can experience maximum learning and show that in order to learn practice is required. Read more: http://www. businessdictionary. com/definition/human-resource-development-HRD. html#ixzz2MgJJc071

Crushing Plant in Ethiopia Essay Example for Free

Crushing Plant in Ethiopia Essay It is reported that DSMAC mobile crusher for Ethiopia was installed and debugged successfully last week. The Philippines customer uses this mobile crusher for crushing construction waste, and after installation the customer sent DSMAC technicist local specialities to express appreciation. At the beginning of January 2013, the whole set of mobile crusher with capacity of 100tph was completed from DSMAC production base in Jinzhai Town, Xingyang City. The after-sale service engineer Mr. Jin and Mr. Ren was sent to Ethiopia being in charge of the installation and debugging. When the equipment was operating at the working site, the customer called DSMAC to praise the two engineers’dedicated attitude and sent some local specialities to Mr. Jin and Mr. Ren. With the development of urbanization, the city reconstruction is going on. There are a lot of construction waste piled at the same time. It not only occupies land resource, but also brings pollution for environment. However, construction waste is not just the waste, but an effective and recycling resource if used properly. The recycled construction waste can be used as coarse or fine aggregate, which is the substitution for natural aggregate for making concrete, road base material and bricks, and so on. In this process, the choose of crushing equipment plays a critical role. [pic] DSMAC Mobile Crusher for Construction Waste Crushing Plant In DSMAC, the mobile crusher can be divided into mobile jaw crusher, mobile cone crusher, mobile impact crusher, mobile VSI crusher, mobile screening plant, MP portable crawler crusher, etc. The mobile crusher can be easily moved to any position in the work site without the limitation of topographic condition. At the same time, it is controlled by wireless remote manipulation, and easier to be driven to the trailer, saving much time. The crushed aggregate can be divided into the following types: 1, 0mm to 2.5mm aggregate, used in mortar for plastering wall. 2, 0mm to 4.5mm aggregate, used in mortar for brick making. 3, 2.5/4.5mm to 10mm aggregate, used for brick raw material. 4, 10mm to 32mm aggregate, used for road construction material. 5, above 32mm aggregate, sent back into crusher for further crushing. The mobile crusher is the effective crushing equipment for construction waste disposition. Looking back the production of mobile crusher for Ethiopia, it is related closely with salesman’s striving, technical section’s supporting, workman’s overtime working, etc. Under these employee’s joint effort, there will be more advanced crushing equipment and all-around service for customers. More information about DSMAC is available at http://www.dscrushers.com Contact Information

Dells Generic Strategy Business Essay

Dells Generic Strategy Business Essay Introduction Dell Computer Corporation was started in 1984 by Michael Dell, who had the simplistic view that personal computers could be built and sold directly to customers (Suite 101, 2009) alongside this ideology that Dell, could best understand consumer needs and efficiently provide the most effective computing solution to tailor those needs (Information Systems Management, unknown date). So Dells mission is to be The most successful computer company in the world at delivering the best customer experience in markets we serve (Dell, 2010(a)).In doing so, Dell aim to meet customer expectations of: Highest quality Leading technology Competitive pricing Individual and company accountability Best-in-class service and support Flexible customization capability Superior corporate citizenship Financial stability (About, 2010) So, Dell, since the last 26 years, has become a mass producer of standardised products and has evolved dramatically since they were first formed in 1984. The company, at first, merely took orders on the phone to help fulfil their policy of building custom built personal computers (PCs) (Dell,2010, (b)).However, the company then gained first-mover advantage in the mid 1990s, when it became one of the first companies to offer PCs online (Chaffey, 2007, p.239).In 2008, Dell was one of the market leaders in the worldwide PC market with sales around US$41 billion (lynch, 2009, p.789) and since their evolution, Dell, have diversified their product range and scope from small desktop computers to large server computers-to individuals, businesses and other organisations (Schneider, 2006, p.108). In 2009 in they owned a global market share of 12.4% in the number of PCs shipped worldwide, with only Hewlett Packard (21%)and Acer (13.4%) preceding them during this period (Bloomberg, 2010). Notably, this was the first time Dell had fell behind Acer in the second spot as the worlds largest computer-maker and this was primarily due to Acer producing low-cost net books and other inexpensive home computers at a reduced operating margin (Bloomberg, 2010).However, recently, in 2010,they did move back into second place in the global PC manufacturing market ahead of Acer but only slightly as they had a 12.8% market share compared to Acers 12.4% (Afterdawn, 2010).So this level of competition has been intense since 2006 as companies such as HP and Acer were vastly reducing the cost of their global network suppliers, which forced Dell to enter into new global markets such as in China ( George and Jones, 2009,p.195). However, Dell, see their strengths in the commercial and corporate market ( Techeye, 2010), as this is still their dominant market, even though home consumers are an ever growing element of their strategy. So, Dells competitors now include both, domestic manufacturers of PCs such as Apple and HP as well as, overseas competitors such as Sony, Acer and Lenovo in Asia (Jones George, 2009, p.195). This essay will therefore explore Dells generic hybrid strategy and the activities which constitute this strategy. This will then lead to a value chain analysis of the company, which can be used as a tool to emphasise the linkage between the primary and support activities which are used to create value within Dell. This will then pave show how these added values create a distinctive competence within Dell, which, overall, have lead to competitive advantage since the company began to aggressively cut its costs and prices to increase their global market share in the 2000s (Jones and George, 2009,p.195). Dells Generic Strategy Michael Porters Generic Strategy Model (1980) was created to specify how companies use generic business strategies, to gain a competitive advantage over their competitors. This encompasses how companies use cost reduction and/or differentiation within their product and services to appeal to a particular broad or narrow segment of the market, in order to gain this competitive advantage. Overall Dell, operate a hybrid broad focus strategy and this can derived be from Porters Generic Strategy Model obtained from the Mind Tools website (2010): In order to understand Dells generic strategy we must explain the different segments of this model Firstly, cost leadership occurs when a company achieves lower costs than its rivals and competes across a broad range of segment (Ogden and Wersun, 2007, p.282). On the other hand, differentiation is when a company has a range of clearly differentiated products which appeal to different segments of the market (Ogden and Wersun, 2007, p.282). However, Dell, appear to operate on a hybrid strategy, similarly to the car manufacturing industry, which incorporates both the cost leadership and differentiation elements of Porters model. A hybrid strategy, overall, seeks simultaneously to achieve differentiation and a price lower than that of competitors (Johnson et al, 2008, p.230). So, Dell, use both of these aspects, but in a broad focus since they offer their products on a wide scale, as explained earlier, as they offer both corporate and commercial solutions to small, medium and large sized enterprises but also satisfy the needs of users within different spectrums such as within the public sector right down to the home user. This is explained by on their homepage when they state: For more than 26 years, Dell has empowered countries, communities, customers and people everywhere to use technology to realize their dreams. Customers trust us to deliver technology solutions that help them do and achieve more, whether theyre at home, work, school or anywhere in their world (Dell, 2010(c)). So the focus is very much broad, but Dell has this direct business model which involves gathering customer needs and tailoring that solution to meet their requirements For instance, Premier Dell.com offers technological solutions to businesses which helps them manage all phases of computer ownership such as purchasing, asset management and product support(Chaffey, 2007, p.97) So their broad direct focus helps simultaneously create both cost leadership and differentiation strategies and helps explain why, perhaps they have been one of the most successful PC manufacturing corporations in the world. So how does Dell use both of these strategic elements of Porters model? Firstly, with cost leadership, Dells direct business model involves purchasing standardised components which ultimately minimises the need for expensive research and development and sales are then made direct over the Internet to customers (Ogden Wersun, 2007) thus eliminating retailers that add necessary time and cost, or/who can diminish Dells understanding of customer expectations. (Information Systems Management, unknown date). So this results in low costs and is a very aggressive pricing policy which helps gain market share from any competitor whom has taken their eye of the ball and has let their costs increase (Ogden Wersun, 2007, p.60). Consequently, Dell have lower manufacturing and distribution costs than most of their competitors, thus they have achieved a cost leadership strategy over their rivals. However, another school of though can equally argue that within Dells generic strategy lies a differentiation strategy. This also exists within their direct business model as consumers can design their own computers which tailor their own unique needs and specifications. This is differentiation as Dell not only offers differentiated products to specific users, but also to specific markets(small, medium, large-sized, public sector, businesses, etc), thus reinstating this concept of the company having a broad focus. Hence, Dells direct sales model has allowed it to differentiate its PC products by allowing customers to design their own computer system and offering complementary services such as online customer support, three-year-on-site warranty, web hosting, installation and configuration of customers hardware and software (Grant, R.M, 2005, p272).Furthermore, Timmers (1999, p.227) stated how Dell, on their website, dont merely offer the best PC offer of the month approach but rather an approach which offers discounts for large purchases which are tailored to that particular individual or company, as well as having support which is customised to users needs (Dell, 2010 (c)). However this whole concept could be challenged as many people would be reluctant to buy a Dell PC without testing it in store first, however this argument becomes less relevant as more and more of us know people who have bought a Dell computer, since we can inspect theirs (Ogden Wersun, 2007, p.61). Notably, Schneider (2005,p.305) also argued that because Dell made most of their sales online, they often unintentionally left themselves exposed to the laws and ethics of the banking industry and in this case, in1999, they had offered monthly payment setups to customers without disclosing the full details of the lease plan associated with this payment scheme. So, this pinpoints how despite Dell having a successful online strategy, they could be left vulnerable to changes in the legal environment, which could clash with their online customisation policy. Nevertheless, Dells hybrid strategy was a clever one; not only did it conjunctively produce cost effective manufacturing policies and customised products, but it also overcame the barrier of having access to new suppliers or distributers which can be arduous for companies gaining and sustaining success within an online market. This factor can be analysed in more depth from the companys value chain activities. The Value Chain of Dell Overall, the following value chain model by Michael Porter helps analyse the type of activities within Dells value chain and how they interlink with one another, to fulfil their generic strategy. Dells customisation policy of tailoring technological solutions to satisfy individual or company needs, has provided the company with the two main advantages of being able to reduce marketing and sales costs by eliminating their intermediaries and building to order which, overall, reduces inventory costs (suite 101, 2009). This originally led to soaring profits, as the internet has, ultimately, allowed Dell to extend the scope of their sales at a reasonably low marginal cost This following diagram allows a more definitive insight into how Dells value chain operates: (Dedrick and Kraemer, 2001) Dell, unlike their competitors, actually eliminates the need for distributors and retailers to sell their product, which as mentioned earlier creates cost leadership. Hence, this direct PC value chain, works around this built to order (BTO) strategy. The BTO process begins with the customer placing an order through the internet, phone or email and then it takes approximately one day to process the order (Turban et al, 2006, p.506). This then corresponds to this concept of just-in-time management as here Dell, only purchase the necessary parts which are needed for that particular order with the result being that inventories are kept to a minimum. Michael Dell emphasised this whole idea when he stated: We tell our suppliers exactly what our daily production requirements are. So its not, well every two week deliver 5,000 to this warehouse and well put them on the shelf, and then well take them off the shelf. Its tomorrow morning we need 8.562 and deliver them to door number seven by 7am. (Mhhe,1997). So, in the Dell manufacturing process, parts come into their factory to fulfil actual customer orders hence no PCs are made for stock, so there is no cost of hiding stock (Lynch, 2009, p.789). This also has the advantage that if a supplier such as Intel, launches a new computer chip, then Dell is not caught with high stocks of the old chip (Lynch, 2009, p.789), allowing the company to efficiently keep up with changes in technology. Therefore Dells procurement support activities i.e. purchasing of stock, play a pivotal role in executing these strategies of BTO and JIT, both, before and after the product has been sold. So what are the exact support and primary activities that Dell has used, in conjunction with one another, which has lead to them adding value to their activities? A traditional firm usually incorporates a make-to-forecast strategy in which products are produced from long-term demands of consumers. Hence, when considering Porters value chain activities, here the primary activities of the value chain move from inbound logistics to operations to outbound logistics and then to marketing and sales (Turban et al, 2006, p.506). However, since Dell manufactures the product only after an order has been given, then the marketing and sales support activity is moved to the front of the value chain (Turban et al, 2006, p506). Notably the inbound logistics element is important since the correct parts have to be delivered but since the holding of stock isnt necessary with Dell due to their JIT system, then it becomes less meaningful. Therefore the operations segment which transfers the supplies into the finished customised product and the service segment which Dell exemplifies to help the end-user(s) maintain their products i.e. the PCs value after the PC ha s been delivered, are the key primary elements of Porters Value Chain in which Dell uses. However, without the marketing and sales aspect these primary activities couldnt be executed since customised orders wouldnt be known and this has a direct link to the support activities of technology and procurement, as technology i.e. the internet allows Dell to sell their products to their customers and without it, it would be arduous to establish their hybrid strategy and procurement mechanisms are pivotal in maintaining their BTO and JIT policies since this deals with the acquisition of supplies in the more efficient way. There are though some criticisms of Dells value chain activities. Such as, the BTO strategy is sensitive to short term changes in demand. For example if a particular computer component suddenly becomes wildly popular or temporary unavailable, the standard supply in inventory may diminish fast, and customer orders will not be completed on time (Turban et al, 2006, p.507). Also, in terms of their service function. Orman (2007) argued that despite Dell providing one of the most effective support systems to its customers the company, fails to provide comparisons to the products of other vendors such as HP and also fails to compare products from one class to another such as desktops in relation to notebooks., Nevertheless though, Turban et al (2006, p.507) highlighted that by using key value chain activities such as operations and technology, Dell showed the world that when these are used effectively and efficiently, they can be used to gain a competitive advantage creates a distinctive c ompetence and therefore leads to competitive advantage. Competitive Advantage of Dell By orchestrating a SWOT analysis of Dell, we can clearly see the key components which

Free Essays - Holden Goes on a Date :: Catcher Rye Essays

Holden Goes on a Date          Ring! Ring! The goddam alarm clock woke me up again. I was having a madman dream and all, when the alarm clock woke me up. I had this dream that me and old Jane were dancing together. We danced for five numbers then we sat down to have something to drink. Boy, she was a good dancer. She used to do ballet when we were kids. She could dance better than anyone I ever saw. Anyway, after we danced, we started shooting the bull. When she was talking, I started giving her the eye. After a while, we started necking. She was a terrific kisser. You could tell she was great because when she kissed she was really into it. She wasn't like all those phony kissers where they just open their mouth. Once, I was with this girl who was the worst kisser ever. We would be necking, and she would be all tense and nervous. Anyway, Jane and I were really hitting it off. I was about to give her the time when the goddam alarm clock woke me up.    When I finally got out of bed, I decided to give Jane a buzz. I arranged to have a bite with her at this Italian place down the street from her. I was getting really excited to see Jane for the first time since we were kids. I used to see her almost everyday. We used to play checkers a lot. One thing I have always remembered was she never would move out her kings. When she got a king she would leave it in the back row. I got out of bed, got dressed and walked outside.    I decided to take a taxi to the restaurant because it was crumby outside. The taxi driver was the worst taxi driver ever. I told him to take me to the Italian restaurant that I was going to. He said he never heard of it. What kind of taxi driver doesn't know how to get somewhere? Isn't it his job? So anyways, I tried to tell him how to get there, but he didn't understand English well. I started to get really frustrated. Free Essays - Holden Goes on a Date :: Catcher Rye Essays Holden Goes on a Date          Ring! Ring! The goddam alarm clock woke me up again. I was having a madman dream and all, when the alarm clock woke me up. I had this dream that me and old Jane were dancing together. We danced for five numbers then we sat down to have something to drink. Boy, she was a good dancer. She used to do ballet when we were kids. She could dance better than anyone I ever saw. Anyway, after we danced, we started shooting the bull. When she was talking, I started giving her the eye. After a while, we started necking. She was a terrific kisser. You could tell she was great because when she kissed she was really into it. She wasn't like all those phony kissers where they just open their mouth. Once, I was with this girl who was the worst kisser ever. We would be necking, and she would be all tense and nervous. Anyway, Jane and I were really hitting it off. I was about to give her the time when the goddam alarm clock woke me up.    When I finally got out of bed, I decided to give Jane a buzz. I arranged to have a bite with her at this Italian place down the street from her. I was getting really excited to see Jane for the first time since we were kids. I used to see her almost everyday. We used to play checkers a lot. One thing I have always remembered was she never would move out her kings. When she got a king she would leave it in the back row. I got out of bed, got dressed and walked outside.    I decided to take a taxi to the restaurant because it was crumby outside. The taxi driver was the worst taxi driver ever. I told him to take me to the Italian restaurant that I was going to. He said he never heard of it. What kind of taxi driver doesn't know how to get somewhere? Isn't it his job? So anyways, I tried to tell him how to get there, but he didn't understand English well. I started to get really frustrated.

Bruce Lee :: essays research papers

Bruce Lee, being the best martial artist in the world was the result for what he did to get there, yet his death was widely misunderstood. Bruce Lee was born in the year of the dragon in San Francisco November 27 1940. Throughout life, the reputation he gained was not just by routine training; rather, he took his own form of workout to a whole new level. As good things don’t last forever, Bruce Lee, unfortunately, suffered a sudden death on July 20, 1973. As his misinterpreted death spread worldwide only the true story was seldom heard. Essentially, Bruce Lee’s interpretation of keeping in shape is constant daily workouts. Bruce Lee’s workout consisted of three categories: martial arts sparring, weight training, and extensive AB training. The workout first consists of hours upon hours of highly defined martial arts sparring. Secondly, a series of accelerated heavy weight training of his main muscles. Finally, is his extensive workout towards his ABs. Bruce Lee’s favorite muscle was his ABs and whenever he had time, such as watching TV, he would do sit-ups or crunches. Bruce Lee had what most people called â€Å"washboard ABs† and was not afraid to show it, you can see this in almost every fight scene he had in his films. Undeniably, Bruce Lee’s sudden death shocked the world but the story on his death was never fully understood at that time. Yet to this day not even everyone knows the true story. Rumors were spread that wounds received in a fight caused Bruce Lee’s death. Another rumor was that his death was caused by a fatal gunshot wound to the head during the making of one of his movies. When in fact Bruce Lee’s death (according to medical authorities) was caused by Bruce Lee falling into a coma from what was known as a cerebral edema (a swelling of the brain caused by a congestion of brain fluid). To the recollection of Bruce Lee’s wife (Linda Lee) on the afternoon of July 20, 1973 Bruce Lee began complaining of a headache he has been having that day. Later on that night Bruce Lee took â€Å"Equagesic†- a type of super aspirin, given to him by a friend and soon laid down for a nap.

The History of Cantonese and Putonghua Essay -- Chinese History, Chine

The varieties of Chinese According to Bernard Comrie (1990: 83),’ there are more than 1,000,000,000 people are speakers of some form of Chinese.’ By seeing this figure, Chinese should have appeared long enough for its evolution and let it spread to different areas in which Chinese or its form can become the dominant language. The origin of Chinese is studied through bone and tortoise shell inscription because the earliest records were marked on them in around 1300B.C. (Chou Fa- Kao 1986:1) They are the earliest recorded founded that can be used for analysis, the development of Chinese is also base on these findings. Chinese is one of the branches of Sino-Tibetan family of languages. It is said that there are seven major languages in Chinese languages (Joseph 2004:7) . They are Cantonese (Yue), Fukiense (min), Gan, Hakka, hunanese (Hsiang), Mandarin, and Wu. Basically, there are three stages in the development of the Chinese language. They are Old Chinese, Middle Chinese and Modern Chinese . For each stage, it can be further divided into different intervals (Fig 1). Within different intervals, varieties mentioned above occur. However may be some of the bones and tortoise shells were not perfectly preserved that inadequate information was available for analysis, there is discrepancy between different references concerning time and therefore no exact boundary could be made between each development stage. There is only a rough estimation made by those who studied the history of Chinese Language. Besides, Joseph (2004:16) also said that due to the lack of data, most descriptions of family relationsh ip among Chinese languages are based on impression. There was a long story of the historical development of the Chinese Lang... ...ing object, noun adverb, etc, these elements in fact are being placed in different position in a sentence in Cantonese and Putonghua. As mentioned in the second part, they get different order in a sentence. Also, even the same symbol are used, the vocabularies is different from each other in certain extend. Therefore, I consider this grammatical difference attribute to their mutual unintelligibility. As we know, there is no exact answer on how to classify Cantonese and Putonghua, whether they are languages or dialects. When we discussing this problem, there are actually things depend on what extent. To what extent is the size large enough? To what extent is the status is high enough to be a prestigious one? These all depend on which angle we consider. Base on the points mentioned so far, I would consider Cantonese and Putonghua as languages instead of dialects.

How to Break Bad Habits

I believe that Study abroad is a really challenge in life. if you have a plan to study abroad, u should prepare everything carefully. first, u should learn how to stand on your own feet, learn the ways take care of yourself, such as learn to cook, tidy up. second, u need prepare your knowledge of geography, culture, politics of the country u will go, it will help in falling in line with foreign land. Third, u should come with opening your mind and your heart to face with everything, making friends with someone will help u feel more confident.Finually, u should keep in touch with ur family and your friends through Skype, Yahoo Messenger or Facebook so that won’t feel lonely. study abroad really difficult, but I think that u will go over and will get satisfactory results. I believe that studying abroad is really a challenge in life. if you plan to study abroad, u should prepare everything carefully. first, u should learn how to stand on your own feet, learn the ways to take care of yourself, such as learning how to cook and to tidy up. econd, u need to prepare your knowledge of the geography, culture, and politics of the country u will go to, it will help in falling in line with foreign land. Third, u should come with opening your mind and your heart to face with everything, making friends with someone will help u feel more confident. Finally, u should keep in touch with ur family and your friends through Skype, Yahoo Messenger or Facebook so that won’t feel lonely. studying abroad is really difficult, but I think that u will go over and will get satisfactory results. —-